A crucial part of everyday life in the English-speaking world: phone conversations! Here are some useful English phrases to help you navigate a smooth and successful phone call:
Answering the Phone
* Hello? (to answer the phone)
* This is [Your Name]. (to acknowledge the caller)
* Can you please hold for a moment? (if you need to put the caller on hold)
Introducing Yourself
* My name is [Your Name], and I'm [Your Job Title] at [Company]. (formal)
* Hi, my name is [Your Name] (informal)
Asking for Help or Information
* Can you please…? (to ask for something, e.g., "Can you please tell me your availability?")
* I'm looking for [information/piece of news]. Can you help me? (to ask for information)
* Can you repeat that? (if you didn't understand the previous statement)
Agreeing or Disagreeing
* Yes, absolutely. (to agree)
* No, I'm afraid not. (to disagree)
* That's not possible. (to decline or refuse)
Giving and Getting Information
* What's your availability like? (to ask about someone's schedule)
* I'm available [provide your availability]. (to share your schedule)
* My extension is [Your Extension Number]. (to share your extension number)
* Can you call me back at [Your Number]? (to ask the caller to call you back)
Closing the Call
* Thank you for calling. (to end the call politely)
* It was nice talking to you. (to express appreciation)
* Have a great day! (a friendly way to end the call)
Additional Tips
* Speak clearly and slowly to ensure the other person understands you.
* Use a professional tone, especially if you're calling for business purposes.
* Show enthusiasm and interest in the conversation to keep the other person engaged.
* If you can't understand the other person, don't be afraid to ask them to repeat themselves.
Remember, practice makes perfect! Try incorporating these phrases into your phone conversations to improve your English skills.
